Skip to content

Cart

Your cart is empty

Unlock deeper savings

Be the first to know about our exclusive Black Friday deals. Sign up as an Airweave Insider and unlock special discounts, gifts with purchase, and early access to our latest collections

Try at Home Before you Buy

Pay for what you love and send the rest back.
Pick 1 Item
Try For 30 Days
Keep What You Love
Simple Returns

Need help?

Frequently Asked Questions

Try Before You Buy

How does Try Before You Buy work?

- Pick a product: Add 1 item to your cart to try
on at home.

- Try it at home: Once your item is delivered to
your home, your 30 day trial period begins.

- Decide: If you love it, keep it! At the end of
your trial period, keep what you like and send back the rest. You will only be
charged for what you keep*

*Return shipping costs are referenced in the “Do
I have to pay for return shipping?” section below.

How many items can I try at once?

- You can try 1 item at once.

How long is the Trial Period?

- The Trial Period is 30
days and starts from when your Try Before You Buy items are delivered.

All trial items are for in
house use only and must be returned in like new condition to qualify for a
refund.

How do I keep or send back my Try Before You Buy item(s)?

- At the end of your Try Period, if we do not hear
from you then we know you loved your item(s) and you will be automatically
charged.

- If you wish to return your airweave, please
contact support@airweave.us
for assistance with your purchase information.

Can I checkout with an item I want to buy upfront and a TBYB item?

- Yes, absolutely. Simply select the 'Pay Today'
button for items you want to purchase and the & 'Try Before You Buy' button
for items you want to trial.

When does my trial period start?

- Your Try period starts when all of the items
from your Try Before You Buy order are delivered.

Can I return the item even after I decide to keep it?

- If you change your mind and want to return it -
no problem.

- As long as it falls within our return period,
you can initiate a return the same way you would do so with a regular return
with us. Click here
to learn more about our Return Policy.

Do I have to pay for return shipping?

- 90 NIGHT AIRWEAVE MATTRESS 70, 50, 30,
FUTON, & TOP MATTRESS TRIAL

If you choose to return one of the items above, you will
be subject to a $199 transportation service fee and 15% recycling fee. If you
choose to return the airweave Mattress 70, you will be subject to a $475
transportation service fee and 15% recycling fee. Please note that customers
can receive a cash refund for their first mattress return, minus a $199
transportation service fee. Any subsequent returns will only be eligible for
store credit in the form of an airweave gift card.

- 30 NIGHT AIRWEAVE MATTRESS &
AIRWEAVE MATTRESS ADVANCED TRIAL

If you choose to
return one of the items above, you will be subject to a $199 transportation
service fee and 15% recycling fee. Please note that customers can receive a
cash refund for their first mattress return, minus a $199 transportation
service fee and 15% recycling fee. Any subsequent returns will only be eligible
for store credit in the form of an airweave gift card.

How do I track my order?

- You can find the
tracking information for your order in the shipping confirmation email that is
sent as soon as your items are fulfilled.

- Your order will ship as soon as the order is finished
being prepared and you will receive an email to confirm.