Skip to content

Your Cart (0)

Your cart is empty

Unlock Deeper Savings

Become an Airweave Insider and save up to $200 off your first mattress, futon, or topper purchase.

Try at Home Before you Buy

Pay for what you love and send the rest back.
Pick 1 Item
Try For 30 Days
Keep What You Love
Simple Returns

Need help?

Frequently Asked Questions

Try Before You Buy

How does Try Before You Buy work? Synchrony Financing

- Pick a product: Add 1 item to your cart to try
on at home.

- Try it at home: Once your item is delivered to
your home, your 30 day trial period begins.

- Decide: If you love it, keep it! At the end of
your trial period, keep what you like and send back the rest. You will only be
charged for what you keep*

*Return shipping costs are referenced in the “Do
I have to pay for return shipping?” section below.

How many items can I try at once?

- You can try 1 item at once.

How long is the Trial Period?

- The Trial Period is 60 nights of restful sleep. To ensure you experience the full benefits of Airweave's unique technology, we require you to sleep on your new product for a minimum of 14 days before initiating a return or exchange..

All trial items are for in
house use only and must be returned in like new condition to qualify for a
refund.

How do I keep or send back my Try Before You Buy item(s)? Synchrony Financing

- At the end of your Try Period, if we do not hear
from you then we know you loved your item(s) and you will be automatically
charged.

- If you wish to return your airweave, please
contact support@airweave.us
for assistance with your purchase information.

Can I checkout with an item I want to buy upfront and a TBYB item?

- Yes, absolutely. Simply select the 'Pay Today'
button for items you want to purchase and the & 'Try Before You Buy' button
for items you want to trial.

When does my trial period start?

- Your Try period starts when all of the items
from your Try Before You Buy order are delivered.

Can I return the item even after I decide to keep it?

- If you change your mind and want to return it -
no problem.

- As long as it falls within our return period,
you can initiate a return the same way you would do so with a regular return
with us. Click here
to learn more about our Return Policy.

Do I have to pay for return shipping?

- 60 NIGHT AIRWEAVE MATTRESS 70, 50, 30,
FUTON, & TOP MATTRESS TRIAL

If you choose to return one of the items above, you will
be subject to a $199 transportation service fee and 15% recycling fee. If you
choose to return the airweave Mattress 70, you will be subject to a $475
transportation service fee and 15% recycling fee. Please note that customers
can receive a cash refund for their first mattress return, minus a $199
transportation service fee. Any subsequent returns will only be eligible for
store credit in the form of an airweave gift card.

- 60 NIGHT AIRWEAVE MATTRESS &
AIRWEAVE MATTRESS ADVANCED TRIAL

If you choose to
return one of the items above, you will be subject to a $199 transportation
service fee and 15% recycling fee. Please note that customers can receive a
cash refund for their first mattress return, minus a $199 transportation
service fee and 15% recycling fee. Any subsequent returns will only be eligible
for store credit in the form of an airweave gift card.

How do I track my order?

- You can find the
tracking information for your order in the shipping confirmation email that is
sent as soon as your items are fulfilled.

- Your order will ship as soon as the order is finished
being prepared and you will receive an email to confirm.