Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.

It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.

All accessory items (e.g., pillows, sheets, protectors) are final sale.

• If your accessory arrives defective, damaged, or incorrect, please contact us within 48 hours at support@airweave.us. Keep the item in its original packaging with all tags intact.

If you're not completely satisfied with your Airweave Mattress, Futon, or Topper and are within the 60-night trial period, you can exchange it for another Airweave product of equal or greater value.

• $199 transportation fee for delivery and removal of the new product.
• Any price difference will be refunded or invoiced accordingly.
• White Glove and removal fees from the original order are non-refundable and will apply again.

• The 60-night trial does not apply.
• Products must be returned unused and in new condition.
• A $199 transportation fee and 15% recycling fee apply.
• Contact the retailer directly for their return policy details.

• Returned Airweave products are recycled, not resold.
• A 15% recycling fee is applied to cover the costs of this process.
• Certain states (e.g., California, Connecticut, Rhode Island) require additional recycling fees at checkout, which are mandated by law.

1. Contact us at support@airweave.us or call 1-800-407-1500.
2. Provide your order number and details.
3. We will assist you in scheduling the removal service and processing your return or exchange.